37 years of experience squeezed into those 2 little words. You’ve gotta love it but yes, we do do web design. Read more …
We have been helping our clients with online customer self-service for over a decade. We’ve dealt with all the complexities of balancing what a mammoth back-end system can (or can’t) do, and what customers need to do and how they need to do it. Read more …
Plain language specialists Simplified carry out detailed audits on all of Discovery group’s communications each year, including web consulting for their website. We have over the years, helped with the user testing and the analysis components for these projects. Read more …
We have a refined and appropriate methodology for the user testing of websites, mobile websites and documents. Read more …
The days of just having a website being enough are long gone. In fact we’re not sure they ever existed! If done well, email newsletters can build an ongoing relationship with your customers. Read more …
User-focused design isn’t really a self-standing offer from us. Everything we do will be built and designed from a user’s viewpoint. We’re not sure if there is any other way. Read more …
Experience design is such an unfortunately lofty term for such a simple principle. Anything that gets used (read or interacted with) creates an experience for the person doing the using. This experience is what needs designing. Read more …